Learn more about Cieblink
Find answers to our customers’ most frequently asked questions
Our Platform
What is Cieblink?
Cieblink is a cloud-based platform that enables companies to manage their purchasing, sales, and product configuration processes efficiently, reducing delays and manual work.
How does Cieblink work?
Cieblink centralizes orders, quotes, and product data. Users can create purchase orders, receive customer requests, and generate quotes. AI tools help automate data extraction from emails, PDFs, and spreadsheets.
Which industries can benefit from Cieblink?
Cieblink is ideal for woodworking, cabinetry, furniture manufacturing, and other industries that rely on custom orders and multiple suppliers.
Do I need technical experience to use Cieblink?
No. Cieblink is designed for non-technical users. Basic computer skills are sufficient to navigate the platform, create orders, and use AI features.
Our Packages
Does Cieblink offer a free plan ?
Yes. Most users stay on the free plan, as your suppliers pay for the platform.
However, you can upgrade to a Pro plan if you want to fully manage all your processes and workflows internally.
Can I change my plan later?
Yes, you can upgrade or downgrade at any time.
Your Account Setup
How do I set up my company profile?
After signing up, complete your profile by adding company information and locations.
How do I connect with suppliers?
Use the suppliers sections directly in Cieblink Purchases to search for suppliers and send connection requests. Once connected, you can start sending purchase orders and managing interactions directly in Cieblink.
How do I connect with clients?
Use the clients sections directly in Cieblink Sales to search for clients and send connection requests. Once connected, you can start accepting purchase orders and managing interactions directly in Cieblink.
Features
What is Cieblink Purchases and how does it work?
Purchases allows you to create and send purchase orders, track order status, and manage supplier confirmations in one place.
How does Cieblink Sales simplify order management?
Sales centralizes incoming customer requests, allows you to approve or modify quotes, and provides a portal to manage all orders efficiently.
Which AI features are available and how can they help me?
AI features include converting emails or PDFs into purchase orders and smart product matching. They reduce manual work and speed up processes.
Our History
Who owns Cieblink?
Cieblink is owned and operated by Cienapps Software.
When was Cieblink founded?
Cieblink was founded in 2015.
What is Cieblink’s mission?
Our mission is to be Stonger Together. Great things happen when the right people connect. We help you find the right partners, tools, and resources to grow your business through collaboration.
Join us as we redefine industry collaboration and innovation.
Security
How does Cieblink handle data privacy?
All data is encrypted, and users control access and permissions.
How do I delete my company data or account?
You can request account deletion by contacting Cieblink Support, and your company data will be permanently removed.
Still have questions?
Contact us now and we will explain Cieblink in more details